Privacy Policy

At Smart Touch Company, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information when you visit or purchase from our website.

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1. Information We Collect

When you use our website, we may collect the following types of information:

A) Personal Information

Such as:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

B) Order Information

  • Details of purchased products

  • Payment methods (without storing payment card data)

C) Technical Information

  • IP address

  • Device type

  • Operating system

  • Browser type

  • Pages visited

D) Usage and Interaction Data

Collected via cookies and tracking tools.

2. How We Use Information

We use the information we collect for the following purposes:

  • Processing orders and delivering our products

  • Enhancing user experience and website performance

  • Communicating with customers about orders or offers

  • Running and optimizing advertising campaigns, including TikTok, Facebook, and Instagram ads

  • Preventing fraud and ensuring website security

3. Advertising and Data Tracking (TikTok Pixel & Facebook Pixel)

Our website uses advertising tracking tools such as:

  • TikTok Pixel

  • Facebook Pixel

These tools help us to:

  • Measure ad performance

  • Display personalized ads tailored to your interests

  • Retarget visitors who interacted with the site

These platforms may collect or receive information from our site and use it according to their own privacy policies.

4. Cookies

We use cookies to:

  • Ensure the website functions properly

  • Save user preferences

  • Analyze traffic and improve advertising

You can disable cookies via your browser settings, but this may affect some site functionalities.

5. Sharing Information with Third Parties

We do not sell or rent your personal data.

We may share some data with trusted third parties only as necessary to provide our services, such as:

  • Shipping and delivery companies

  • Online payment gateways

  • Advertising platforms (e.g., TikTok, Google, Facebook)

This sharing is only done to the extent necessary for us to provide our services.

6. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. User Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of receiving marketing communications at any time

You may contact us to exercise these rights.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to the Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated “last modified” date.

10. Contact Us

If you have any questions about this privacy policy, you can contact us via:

📧 Email:farasaljazeera@gmail.com

📞 0501191544

 

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